Find your career path
A free skills gap audit. Show us where you are and where you want to go, and see what you already bring, what you need to build and the roles you could pursue. No sign-up needed.
Customer serviceData Analytics
What you bring
- Communication
- Problem solving
- Customer insight
- Staying calm under pressure
Skills to build
- SQL
- Spreadsheets (Excel / Sheets)
- Data cleaning & preparation
- Statistics
Practical experience
Two realistic projects based on everyday tasks in the role. On Sprint you check your work against the published criteria; on Accelerate a mentor reviews two projects and your capstone. Full briefs come in your pathway brochure.
Mentor support
An experienced practitioner reviews each project against a published rubric and gives written feedback.
Career Proof
2 projects and your skills in one profile, each labelled by its evidence: self-checked on Sprint, mentor-reviewed on Accelerate.
Opportunity
Roles to aim for: Data Analyst, Business Intelligence Analyst, Reporting Analyst.
An illustration based on our pathway design. Your own plan starts from a skills assessment.
This quick audit is based on your background. After you sign up, a fuller skills check measures your own level and gives you a Readiness Score.
Next step 3 of 4
Learning pathway
See what your target role involves and how long it takes.